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Terms of saleLast updated : 02/04/2026

TERMS OF SALE

WELLMATE PRO – COACHES

Contents

  1. 1. Article 1 – Identification of the seller
  2. 2. Article 2 – Scope
  3. 3. Article 3 – Nature of the service
  4. 4. Article 4 – Plans and subscriptions
  5. 5. Article 5 – Pricing
  6. 6. Article 6 – Payment terms
  7. 7. Article 7 – Right of withdrawal
  8. 8. Article 8 – Termination
  9. 9. Article 9 – Payment default
  10. 10. Article 10 – Suspension and termination by WellMate
  11. 11. Article 11 – Changes to pricing and to the Service
  12. 12. Article 12 – Liability
  13. 13. Article 13 – Force majeure
  14. 14. Article 14 – Personal data
  15. 15. Article 15 – Governing law and jurisdiction
  16. 16. Article 16 – Final provisions
Article 1 – Identification of the seller

The WellMate PRO service is sold by KP INDUSTRIES, a société par actions simplifiée (SAS) registered with the Laval Trade and Companies Register under number 924 920 861, whose registered office is at 6 rue Léonard de Vinci, 53810 Changé – France.

Trading brand: WellMate

Website: https://wellmate.fr

Contact: contact@wellmate.fr

Article 2 – Scope

These Terms of Sale (the “Terms”) apply to any paid subscription to the WellMate PRO service by a professional user (the “Coach”).

They supplement:

  • the Terms of Use for Coaches – WellMate PRO,
  • and prevail over any conflicting document.
Article 3 – Nature of the service

WellMate PRO is a professional SaaS application for Coaches, enabling them to manage and monitor their coaching business.

KP INDUSTRIES acts solely as a software publisher and:

  • does not take part in the contractual relationship between the Coach and their clients,
  • collects no payment on behalf of the Coach,
  • provides no coaching services.
Article 4 – Plans and subscriptions

4.1 Available subscriptions

WellMate PRO is available through:

  • monthly subscriptions, payable monthly in advance,
  • or prepaid twelve (12) month plans, payable in a single instalment.

These plans carry no commitment in the legal sense of the term.*

4.2 Changes to the plans

KP INDUSTRIES reserves the right to:

  • change the features included in each plan,
  • create, amend or withdraw plans,
  • adjust the capacities or limits attached to subscriptions.

These changes are set out in the Terms of Use.

Article 5 – Pricing

Subscription prices are stated in euros excluding tax, unless otherwise indicated.

The prices are those in force on the subscription date and can be consulted on wellmate.fr or in the user interface.

KP INDUSTRIES reserves the right to change its prices in accordance with article 11 of these Terms.

Article 6 – Payment terms

Payment is made:

  • by bank card,
  • through the secure payment provider Stripe.

Payments are:

  • due in advance,
  • renewed automatically until termination, whichever subscription is chosen.

KP INDUSTRIES has no access to the Coach’s bank details.

Article 7 – Right of withdrawal

The Coach declares and acknowledges that they are acting in a professional capacity, within the meaning of the introductory article of the French Consumer Code, in the course of their commercial, industrial, craft, self-employed or agricultural activity.

Consequently, the right of withdrawal provided for in articles L.221-18 et seq. of the French Consumer Code does not apply to them.

By way of exception, if the Coach cumulatively meets the conditions of article L.221-3 of the French Consumer Code, they may benefit from the right of withdrawal under the applicable statutory conditions.

Any activation of the Service constitutes immediate performance of the contract.

Article 8 – Termination

8.1 Monthly subscription

The Coach may terminate their subscription:

  • at any time,
  • from their personal account.

Termination takes effect at the end of the current monthly period.

No partial refund is due.

8.2 Prepaid 12-month plan

The twelve-month plan:

  • grants access for 12 months,
  • is non-refundable,

The Coach may:

  • upgrade to a higher plan during the remaining period,
  • pay the corresponding pro rata amount.

No refund is available if the Coach moves to a lower plan or stops using the Service.

Article 9 – Payment default

If a payment fails:

  • several collection attempts may be made,
  • up to four (4) reminders.

Failing settlement:

  • access to the Service may be suspended,
  • then terminated without compensation.
Article 10 – Suspension and termination by WellMate

KP INDUSTRIES reserves the right to suspend or terminate access to the Service, in particular in the event of:

  • breach of the Terms of Use or these Terms of Sale,
  • fraudulent or abusive use,
  • legal or regulatory breach,
  • legal, technical or reputational risk.

No compensation may be claimed on this basis.

Article 11 – Changes to pricing and to the Service

KP INDUSTRIES may change:

  • the features,
  • the content of the plans,
  • the prices.

Any price change or material change:

  • will be notified to the Coach within a reasonable time,
  • will apply at the next renewal following the change.

The Coach may:

  • accept the new conditions,
  • or terminate their subscription before they take effect.
Article 12 – Liability

KP INDUSTRIES is bound by an obligation of means.

Its liability is strictly limited to direct and foreseeable damage resulting from a proven contractual breach, in accordance with articles 1231-1, 1231-2, 1231-3 and 1231-4 of the French Civil Code.

The following are excluded in particular:

  • loss of revenue,
  • loss of clientele,
  • indirect or intangible damage.
Article 13 – Force majeure

KP INDUSTRIES cannot be held liable in the event of force majeure within the meaning of article 1218 of the French Civil Code.

Article 14 – Personal data

Personal data is processed in accordance with:

  • Regulation (EU) 2016/679 (GDPR),
  • French law no. 78-17 of 6 January 1978, as amended.

The detailed arrangements are set out in the privacy policy available on wellmate.fr.

Article 15 – Governing law and jurisdiction

These Terms are governed by French law.

Any dispute falls within the exclusive jurisdiction of the commercial and judicial courts of Laval.

Article 16 – Final provisions

The invalidity of one clause does not affect the validity of the others.

The failure of KP INDUSTRIES to enforce a right does not constitute a waiver of that right.

TERMS OF SALE – WELLMATE PRO – COACHES – VERSION 2.0 – 02/04/2026 — Courtesy translation: only the French version is legally binding. * “No commitment” means that the Coach is not bound by any mandatory minimum contract term and may stop using the Service at any time. Where the Coach subscribes to a prepaid twelve (12) month offer, they acquire a right of access to the Service for twelve months from the subscription date. Ceasing to use the Service during that period entails neither early termination nor a refund. Sums paid for the subscribed period remain due and are definitively acquired, save for any mandatory statutory provision to the contrary.